Order Processing Time:
Orders are shipped within 7 - 10 business days. We ask that you place your order in advance. Orders may take longer to process during the months of April - September due to the height of the wedding season.

Special Note:
Some of our products are shipped directly from our supplier in order to save our customers time and money. You may receive your orders in multiple shipments.

Shipping:
Shipping charges are determined by the total value of your order. Standard shipping charges apply to the continental United States. Your order will be shipped through UPS, FedEx, DHL or USPS at our discretion. A shipping chart is located below. (We reserve the right to update and/or change shipping charges at any time). Rush delivery is available at an additional charge. Please be aware that we cannot ship to a P.O. Box address.

Hawaii & Alaska: Orders shipped to Hawaii and Alaska have an additional $15.00 fee.

International Orders: At this time, we cannot ship outside the United States.

Shipping Rates:

Ground Shipping: 3-10 business days. This does not include order processing time.

Expedited Shipping: Please contact our customer service for a shipping quote.

Sales Tax: Sales tax will only be assessed for orders that are shipped within the state of Virginia (5%). All other states are tax-exempt.

Special Charges: During the hot summer months, we suggest you choose the option for the Styrofoam box in your shipping options for an additional cost of $6.50. We will not be responsible for melted bars. "Wrappers Only" is a good option during the hot months and more economical.

Accepted Payment Methods:

We accept Visa, MasterCard and American Express. Payments in the form of check or money order can be mailed to:

Greetings & Favors, LLC.
11357 Nuckols Road, #139
Richmond, VA 23059

For checks and money orders, please make payable to: Greetings & Favors, LLC. Please allow additional processing time for payments in the form of checks or money orders. Orders will be processed once the check or money order clears our bank.

Return Policy:

When you receive your order, please inspect your items carefully. We accept returns for items that are unopened, non-personalized and non-dated up to 10 days after you receive your order.

1) The item is defective. You must report a defective item within 10 days of receipt of your order. We will replace the item at no cost to you.

2) There is an error on the personalization that is the fault of daisy-days.com. When you place your order, you must enter the personalization EXACTLY as you want it to appear on your item. If the personalization on the items matches the personalization information we received on your order, we cannot accept the item(s) for return.

You will receive a full refund for returned items minus the cost of shipping. Returns are also subject to a 10% restocking fee. Customers are responsible for return shipping costs. All items must be returned in original condition and packaging. Items that are broken or damaged in the return shipment cannot be refunded.

Defective & Damaged Products: If you receive any product from our store which is manufacturer defective or is damaged during shipment, we will immediately exchange the unusable product for you without charge.

Privacy Policy:

We are committed to ensuring your privacy. We do not under any circumstance share or sell names or any other information about our online visitors and customers. We are very committed to the security of your information.